S/No Service Offered Customer Requirement Cost Timeline
1 Responding to
correspondence
  • Email
  • Written (letters)
 NIL
  • 1 working day
  • 5 working days
2 General Research and
Extension enquiry		 Request submitted to DRE
Office		 NIL 1 minute
3 Response to phone calls

Request via DRE office

extension

 NIL 15 seconds